Privacy Policy
Effective Date: April 29, 2025
Crowdhacker LLC ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services, including our compliance with 10DLC (Application-to-Person messaging) requirements.
Information We Collect
We collect information that you provide directly to us, such as:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title)
- Communications preferences
- Service usage information
- Any other information you choose to provide
We may also collect information automatically when you visit our website through cookies and similar technologies, including:
- Log information (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system)
- Location information (derived from IP address)
How We Use Your Information
We use your information for various purposes, including:
- Providing, maintaining, and improving our services
- Responding to your comments, questions, and requests
- Sending service-related notifications and updates
- With your explicit consent, sending marketing communications, including SMS messages
- Analyzing usage patterns to enhance user experience
- Protecting against, identifying, and preventing fraud and other illegal activities
- Complying with legal obligations
SMS Messaging and 10DLC Compliance
When you provide your mobile phone number and opt in to receive SMS messages from us, you understand and agree to the following:
- You consent to receive text messages from Crowdhacker LLC related to business updates, service notifications, and important account information
- Message frequency may vary depending on your engagement with our services
- Message & data rates may apply as determined by your wireless carrier
- You can text HELP for support or STOP at any time to unsubscribe from our SMS communications
- You can also contact us at [email protected] for assistance with SMS opt-out
Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Verbal Opt-In Procedures
When obtaining verbal consent for SMS communications, our representatives will:
- Identify themselves as representatives of Crowdhacker LLC
- Clearly explain the types of messages you will receive (business updates, service notifications, and account information)
- Inform you that message & data rates may apply
- Explain that message frequency may vary
- Advise that you can text HELP for support or STOP at any time to unsubscribe
- Confirm that your phone number will not be shared with third parties for marketing or promotional purposes
- Request and record your explicit verbal consent
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- With vendors, consultants, and service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Crowdhacker LLC or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Third-Party Sharing Limitation: Your mobile phone number, text messaging opt-in data, consent records, and related SMS information will not be shared with any third parties for marketing or promotional purposes. We maintain strict confidentiality of this information.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Your Choices
Account Information
You may update, correct, or delete information about you at any time by contacting us at [email protected]. We may retain certain information as required by law or for legitimate business purposes.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.
Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
SMS Messages
You may opt out of receiving SMS messages from us by replying STOP to any message. You can also contact us at [email protected] to opt out.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Crowdhacker LLC
Email: [email protected]